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“Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.” – Simon Sinek Introduction: When it comes to open enrollment, the traditional perception is that ‘good benefits’ are all you need to attract and retain ‘good employees.’ However, the reality is far from this idealistic view. Many open enrollments and benefit education meetings are, more often than not, dull, confusing, and fail to engage employees effectively. In a world of Tik-Tok and […]